Introduction

BackOps is a modular platform that centralizes workflows for live event operations. Whether you’re running a weekend festival, corporate event, or multi-city tour, BackOps brings clarity to every operational layer.

BackOps is your operating system for live event operations.

Most tools in the live entertainment industry weren’t built for these workflows. They were retrofitted, borrowed, or forced to fit processes they were never designed to support. The result:

• Scattered spreadsheets and endless email threads
• Fragmented communication between producers, vendors, and crew
• Workarounds that add complexity instead of solving it

We believe it’s time for something different.

BackOps is built by industry insiders and software experts with one mission in mind: To give live event teams the tools they actually need to plan, execute, and deliver exceptional experiences.

Here’s what you’ll find in the docs:

• Clear explanations of core concepts like events, areas, and collaborators
• Step-by-step guides for using each feature
• Best practices for streamlined collaboration
• Tips for configuring BackOps to fit your event’s unique needs

If you’re ready to start building smoother shows, tighter operations, and cleaner comms— you’re in the right place.