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Introduction

Events are the core building block of BackOps. For every show, project, activation, or operational effort you’re running, you create an event. Nearly everything that happens in BackOps happens inside an event, which makes events the foundation of the entire platform.

In BackOps, the word event is intentionally flexible.

An event might be:

  • A music festival
  • A corporate conference
  • A concert or tour stop
  • A film or photo shoot
  • A birthday party
  • An expo or trade show
  • Any gathering of people organized around a shared purpose

Because events come in so many forms, BackOps avoids rigid assumptions about what an event should look like. Instead of forcing predefined roles or structures, events are built using a small set of flexible concepts that can adapt to many different workflows.

At the center of this flexibility are areas and collaborators.

Every event in BackOps is defined by two primary concepts:

  • Areas – the spaces that make up the event
  • Collaborators – the organizations you are working with

These concepts form the structural backbone of an event and are used throughout the rest of the platform to organize planning, communication, and execution.

Areas represent the physical or logical spaces that make up your event. They allow you to break an event down into manageable parts based on how the event actually operates on the ground.

Examples of areas include:

  • Stages
  • Green rooms
  • Breakout rooms
  • Back-of-house spaces
  • Front-of-house spaces
  • Production zones
  • Any other space relevant to how your event is run

By defining areas, you create a shared spatial model that can be used to organize tasks, schedules, responsibilities, and on-site coordination throughout the lifecycle of the event.

Collaborators represent the organizations or groups you are working with on an event. While collaborators ultimately consist of people, they are modeled at the company or group level, not as individual roles.

Examples of collaborators include:

  • Production vendors
  • Catering vendors
  • Power or utilities providers
  • Venues
  • Clients
  • Artists, bands, or talent organizations

Each collaborator can contain individual crew members, which represent the actual people involved. Crew are covered in more detail in later sections.

Many event workflows attempt to separate participants into rigid categories such as speakers, artists, vendors, or presenters. In practice, this approach breaks down quickly.

For example:

  • A vendor representative may also be speaking at a conference
  • A single company may provide both AV and power
  • An artist may also act as a client or stakeholder

Rigid role-based models make these real-world scenarios difficult to represent.

Collaborators were designed to avoid these limitations. By treating collaborators as flexible organizations rather than fixed roles, BackOps can accurately model how events actually operate.

This approach allows the same event structure to support a wide variety of event types and workflows without forcing artificial distinctions.

Areas and collaborators are used throughout BackOps to organize event data and workflows. As you move through the platform, these concepts help:

  • Define who is involved in the event
  • Clarify where work is happening
  • Organize tasks, schedules, and responsibilities
  • Support clear communication across teams

Together, areas and collaborators provide a flexible foundation that scales from simple, single-day events to complex, multi-team productions.

With this structure in place, events can adapt to nearly any operational scenario while remaining consistent and understandable for everyone involved.