Why BackOps? Software Built for Live Event Operations
Why BackOps exists, who builds it, and why live event teams need operations software designed for how shows are actually produced.
In live entertainment the show must go on, but the software behind it has never been center stage.
Most of the tools used across the entertainment industry were not built for it. They were retrofitted, borrowed, or forced to fit workflows they were never designed to support, and the gaps leak back out into email, spreadsheets and group chats.
Our why
We are not here only because we saw a gap in the market. We are here because we have lived the problem.
The entertainment industry deserves tools that are:
- Purpose-built from the ground up
- Grounded in real experience
- Designed with real empathy for the people using them
- Supported by modern, scalable technology
BackOps is our answer: a platform for producers, stage managers, vendors, technicians, coordinators and operations teams, built by people who have worked in those roles. Our aim is for BackOps to be the trusted infrastructure behind your event, show, tour or production.
Our philosophy
BackOps is built by Spade Software, a company founded on one idea:
When you pair expert software engineers with industry veterans who have lived the challenges firsthand, you can build something exceptional.
Our team includes veterans of the entertainment world with more than 15 years of on-the-ground production experience, and engineers who have led development at companies like IBM and built systems used by Fortune 500 clients. Together we build software that does not only check boxes: it makes sense for how live events are run.
How BackOps fits together
The mental model behind the platform: organizations, events, and how records move between them.